Return & Refund Policy – Royal Marwar
Introduction
At Royal Marwar, customer satisfaction is very important to us. This Return & Refund Policy explains the conditions under which products purchased from our website or store may be returned or refunded.
Return Eligibility
Customers may request a return if the product received is:
- Damaged
- Defective
- Different from the product ordered
The return request must be made within 48 hours of receiving the product. The product must be unused and returned in its original packaging.
Non-Returnable Items
Certain products may not be eligible for return, including:
- Customized or made-to-order products
- Products that have been used after delivery
- Damaged products caused by customer misuse
- Items returned without original packaging
Return Process
To initiate a return request, please contact our support team with:
- Order details
- Product photos/videos showing the issue
- A brief explanation of the problem
Once the request is reviewed and approved, our team will guide you through the return process.
Refund Policy
After the returned product is received and inspected, the refund will be processed if the return is approved. Refunds are generally issued to the original payment method within 5–7 business days.
Replacement
If the product arrives damaged or defective, Royal Marwar may offer a replacement instead of a refund depending on product availability.
Contact Us
If you have any questions regarding returns or refunds, please contact us:
Royal Marwar
📧 Email: adv.jagdmba51@gmail.com
📞 Phone: +91 85292 03571
Changes to This Policy
Royal Marwar reserves the right to update or modify this Return & Refund Policy at any time. Any changes will be posted on this page.
